Registration Help Guide

How to Register
Follow the steps below to register for the Aquathon and start fundraising.

After completing each step of the registration process, please click Next to proceed to the next step.

Step 1: Click on Register Here from the menu on the left side of the web site.

Step 2: Fill out the registration form completely and pick a new User ID, Password, and Password Reminder Phrase.

Step 3: Select if you would like to Join as an Individual, Join an Existing Team, or Create a New Team as team captain.

          Join an Existing Team - Click the Search button with or
          without populating the Search field to look up the available registered teams.
          Click Join next to the team you would like to join.

          Create a New Team - Enter your new team name and click Next.

          Join as an Individual – If you join as an individual, we will match
          you with a team.

Step 4: Enter your Goal amount.

Step 5: Confirm the event information for which you are registering.

Step 6: Select one (1) in the number field next to the registration fee level that is appropriate.

Step 7: Confirm the registrant's name and age.

Step 8: Confirm the address and email information you entered in Step 2 and enter your phone #.  Then click Register Now.

Step 9: Click on Go to my Dashboard to get started!

Note: After you register, click on the “Participant Help Guide” link at the top of your screen to assist you in using your Dashboard to manage your personal page and fundraising efforts.

Registration Questions

Is there a Registration Fee?
There is a $15 registration fee. If you would like to mail your registration fee to Abilities United, choose that option during the registration process online.  Each participant is encouraged to raise a minimum of $250.

What is a User ID?
The User ID is your unique user name. This is the name you will use to login to fundraise and track your progress.  Use a name that you will remember.

What do I do if I forget my password?
After clicking on Login, click on the Forgotten Password Link.  This will prompt you to enter your user id.  Your reminder phrase will be sent to your personal email address.

What if I forget my password and my user id?
Contact Abilities United at aquathon@abilitiesunited.org or 650-618-3326.  We can remind you of your user id and reset your password.

What is a dashboard?
The dashboard is a tool for you to use to track your fundraising progress.  You can create a Personal Page (web page), invite people to visit your Personal Page and support you, see who's supported you, thank your donors, track the emails you sent and chart your progress.

What is a Personal Page?
A Personal Page is a page you customize and ask your friends and family to visit when soliciting donations. Once you register, by default you will have a Personal Page created for you. You have the option of personalizing the image, text and layout on your page.

Additional Questions

How is my credit card number handled/protected?
During the donation processing your credit card is encrypted using VeriSign encryption. After the donation process, only the last four digits of your credit card are stored in our website's database in order to aid in donation communications with you.

I've already registered, how do I login?
Select Login under the Participants section from the menu on the left side of your screen.

How do I change my contact information?
Unfortunately you will not be able to update your contact information online.  Please contact Abilities United at aquathon@abilitieunited.org or 650-618-3326 to change or update your personal information.

What to do if you can't find a participant using the search?
Leave the search box blank, and click search.  This should list every participant registered for the Aquathon.  Still having difficulties?  Check back with your friend to ensure they have officially registered and what spelling they used for their name.

Still can’t find an answer?
For Technical Questions, contact Justin Czujko, Support Specialist & Database Dev. Coordinator at Abilities United: (650) 618-3326.
For Event Questions, contact Linda Chin, Director of Development at Abilities United: (650) 618-3329.